Deliveries and Returns
PRIVACY POLICY
Massame Studio is committed to transparency, privacy, and the security of its customers' data throughout the entire interaction process with our website. However, we do not take responsibility for any loss that may result from a breach of these measures by third parties who use public networks or the internet, circumventing security systems to access such information. To better understand what information we collect and how we use it, we provide the following details in our Privacy Policy.
Customer registration data is not disclosed to third parties, except when necessary for the delivery process, billing, or participation in promotions requested by customers. Your personal data is essential to ensure that the order arrives safely at your home within the specified delivery timeframe.
FOR WHAT PURPOSE DO WE USE YOUR PERSONAL DATA?
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To deliver the purchased products;
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To keep you informed about the status of your order;
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To coordinate with partners the delivery or provision of services;
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For the processing of exchanges;
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To send communications about services and provide a better customer experience.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT AND USE?
Massame Studio collects and stores the following types of information:
Information you provide to us: We collect customer information in various ways, such as when the customer creates an account and provides data, places an order, or acquires one of the services offered on the website, participates in surveys or marketing promotions, etc. The requested information may include: full name, email, CPF (Brazilian Taxpayer Registry), date of birth, gender, address, phone numbers, and credit card number.
Information collected automatically by the website: We collect and store certain information whenever the customer interacts with us. For example, we use cookies and obtain information when your browser accesses our site; when you click on ads, partner emails, and other content provided by us on other websites.
INSTITUTIONAL EMAIL AND PROMOTIONS
The sending of emails will only be done with your consent and can be deactivated at any time.
When registering on our website, you can choose whether or not to receive emails with information and promotions from Massame Studio.
If you wish to deactivate your registration and no longer receive our communications, please send an email to contato@massamestudio.com with the subject line 'Unsubscribe from Email'.